Artists First

This document sets out the details of Artists First privacy notice in relation to information collected about you.

Who we are

Artists First
Postal address: 13 Friendship Road, Bristol BS4 2RW
We are registered as a Charity, and our registration number is 1128115.

What information do we collect about you?

We collect the personal data that you may volunteer as part of event bookings, at events, online sign up, membership or donation forms, and surveys.

Personal information we collect may include:

• your name, title, gender and date of birth;
• postal address, email address and phone number;
• job title and organization.

We may also collect and hold information about any contact you have with us if you purchase artwork or attend an event and may consist of details of:

• ticket purchase and event registration / attendance;
• purchases;
• contact preferences;
• gift information, including Direct Debit bank details where applicable;
• Gift Aid status;
• details of correspondence sent to you, or received from you;
• employment information and professional activities;
• any other information provided by yourself at the request of Artists First.

When we ask you to provide your personal information we will let you know why we are asking, and how we will use your data, by directing you towards this notice.

What we do with your information

Depending on your relationship with Artists First, and the preferences you have indicated, data we hold may be used by us for the following purposes: 

• To send you promotional, marketing or fundraising information by post, telephone or electronic means. These types of communications can include:
  • Informing you of other products, services or events related to Artists First such as exhibitions, events, or retail offers.
  • News and updates about Artists First.
  • Information on our fundraising operations, including occasional targeted requests to consider giving financial support to Artists First, or to ask you to consider supporting us in other ways.
  • Other relevant communications based upon your relationship with Artists First.
• Data screening and cleansing, to check if we have accurate contact details for you.
• To send you surveys, and for market research purposes.
• Tools may be used to monitor the effectiveness of our communications with you, including email tracking, which records when an e-newsletter from us is opened and/or how many links are clicked within the message. The data from this tracking is generally used in an aggregated and anonymised form.

You can opt out of any/all of our communications at any point simply by using Opt Out links at the bottom of emails or contact welcome@artistsfirst.org.uk

There are some communications that we are required to send regardless of your contact preferences. These are essential communications, deemed necessary to fulfil our contractual obligations to you. This would include Direct Debit confirmations and advanced notices, thank you letters, Gift Aid confirmation letters and querying returned mail or bounced Direct Debit payments with you.

How we update, screen and analyse your information

We review records to ensure your data is as accurate as possible. We may consult publicly available  sources in order undertake these checks, such as organization websites and other online sources.

We may segment the information we hold about you in our database based on how often you attend events or previous contact you have had with Artists First.

Who we might share your information with

We do not disclose personal data to any third parties or external organisations.

We may occasionally need to transfer your personal information overseas, for instance to our bulk email distributor, MailChimp. Where this is necessary, this may be to countries or territories around the world.

We are required to ensure any transfers of data will be done securely, in accordance with best practice, and in compliance with the General Data Protection Regulation (GDPR).

Your data will never be sold or passed to any third party for any other purpose.

How we keep your information secure

All Artists First staff and Trustees who have access to personal data are legally obliged to respect the confidentiality of your personal data. All data is kept in password protected online and offline storage systems. In instances where hard copies of data is produced, this is kept securely and destroyed when no longer required.

How can I access the information about me, and correction of information?

You can ask us if we are keeping any personal data about you and you can also request to receive a copy of that personal data. These requests should be sent to welcome@artistsfirst.org.uk

At any time you may request that we delete or correct your personal information.

Changes to our privacy notice

We review our privacy notice, and may make changes time to time. Any changes made will be posted to this page, and will apply from the time we post them. This privacy notice was last changed on 26 April 2017.

How to contact us

If you have any comments on our privacy notice, or information we hold about you please contact us by email or post using the contact details provided above.